Shipping
Local Delivery (Malaysia)
Flat rate at RM6 and Free local delivery for orders above MYR150! We deliver via PosLaju and you can expect it to arrive at your door within 2-3 working days.
International Delivery
Flat rate of MYR50 for all orders to Brunei, Singapore, Thailand and Indonesia!
FREE international delivery to Brunei, Singapore, Thailand and Indonesia for orders above MYR800!
Yes, we do deliver anywhere in the world! We deliver to our overseas customers via EMS – approximately 3-5 working days.
*YAY subsidises postage and fuel surcharge charged by the couriers for you guys!
Returns Policy
If the item(s) tag is still attached and item(s) is in an unwashed, unaltered and unworn condition, returns will be accepted if delivered back within:
a) 30 days from arrival of package for local delivery
b) 30 days from arrival for overseas delivery
You will be refunded in the form of store credit of the value of items bought. An email notification will be sent to you once your store credit has been updated.
Accessories including jewellery, bags, scarves and hair accessories are non-returnable.
Sale items and purchases made with discount coupons are non-returnable and non-exchangeable.
If the item does not fit, you can always email us to exchange the item to another size, subject to our stock availability. If we do not have the preferred size in stock, we will give you store credit of the item value. If you have any other enquiries or feedback, please do not hesitate to email us at [email protected]
Our working hours are weekdays from 9am to 6pm. Emails sent outside these hours will be replied in the morning of the next working day. Rest assured any enquiries will be answered.
*PRE-ORDER items are non-refundable, non-exchangeable and non-returnable.
*Pricing is based on 1-10 garments, larger orders require a custom quote.